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Photo of woman working on her laptop at a table with her baby

Care navigation that makes employees happier and healthier.

We provide concierge healthcare support for your team. Our dedicated health guides answer member questions, take time-consuming tasks off their hands, and guide them to the highest-quality and most cost-effective care.

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Personalized and proactive clinical support at a fraction of the cost.

Health guide illustration.

Human guidance drives results.

Members connect with their health guide through the app or by phone. Health guides answer all questions and perform time-consuming tasks for members.

Doctor

Clinicians make the difference.

Dedicated clinical guides know what questions to ask and what to do with the answers. They build trusting relationships that uncover additional needs and proactively support them.

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Healthcare spending goes down by 15%.

Rightway guides members to high-value care and proactively supports high-risk members. A 2:1 ROI guarantee ensures that your team gets results.

How we saved $524K for a partner

how it works

One centralized ecosystem for all healthcare benefits.

Choose a benefit
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Health guide helping a member
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The Rightway app makes things easy.

Employees use our simple, intuitive app to interact with health guides and manage their healthcare benefits in one central place. If they prefer to reach us by phone, they're welcome to.

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Dedicated health guides practice the C.A.R.E. model.

Health guides answer all member questions and steer members towards high-value healthcare decisions. Care teams are led by clinical guides who are NPs or RNs.

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The Advocate Platform powers the process.

Rightway's proprietary Advocate platform integrates over 10,000 data points to stratify the population and trigger alerts for targeted engagement and personalized navigation. Health guides use insights from the Advocate to perform proactive outreach and close care gaps.

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Analytics illustrate the impact.

Robust analytics measure the ROI we deliver. Your Customer Success Manager provides quarterly reporting and develops actionable strategies to continuously improve metrics.

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See how Rightway helps members optimize their care.

View more member journeys

Diving deeper.

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Provider quality scoring.

The Advocate Platform analyzes proprietary and third-party data to identify the highest-quality providers. Dedicated clinical guides direct members towards providers who deliver the greatest healthcare value.

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Population health stratification.

We mine over 10,000 data points to identify high-risk and rising-risk members. Stratification informs proactive outreach and disease-specific engagement to drive healthcare value.

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Integrated telemedicine.

Telemedicine allows health guides to provide members with the most convenient, cost-effective and high-quality care—all from within a single care navigation platform.

Illustration of tablet with ranked profiles

Provider quality scoring.

The Advocate Platform analyzes proprietary and third-party data to identify the highest-quality providers. Dedicated clinical guides direct members towards providers who deliver the greatest healthcare value.

Trusted, proven results for hundreds of clients.

Rightway care navigation drives healthcare value by combining education, guidance, and advocacy to help your team make better healthcare decisions. They get better outcomes, you get cost reduction and time saved.

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15%

Lower healthcare spend

40%

Average member engagement

4.3x

Average return on investment

+72

Member Net Promoter Score

15%

Lower healthcare spend

Get more control around how your team uses their benefits.

Rightway gives members a front door to healthcare. Health guides steer members towards high-value healthcare and services that help benefits leaders execute on their goals.

App preview image showing Care Plans screen
  • Medical benefits
  • Dental & vision benefits
  • PBM
  • Chronic disease management
  • Behavioral health
  • Fertility benefits
  • Telemedicine
  • Maternity care
  • Fitness & weight loss

Guiding members towards smarter spending

“Rightway helped us reduce our total healthcare spend by 5% and non-catastrophic spend by 9%, while engaging 62% of our employees in the first year.”

Senior Benefits Manager, Florida Auto Dealership

Ready to help your people do healthcare the right way?

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Short on time? Rightway can save you 12 hours a week.

See how care navigation gives you time back.

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