Welcome to a better pharmacy benefit experience.
With Rightway, you and your covered dependents have access to tools and support that will help you save time and money on your prescriptions.
Learn more about your Rightway pharmacy benefit below.
Welcome to your prescription benefits.
Team Members enrolled in a BSWH Health Plan will have pharmacy coverage through Rightway. Be sure to share your benefit information with the pharmacy when you fill your prescription.
Pharmacy benefits that support you.
Your Rightway benefits include personalized support from our licensed pharmacists and pharmacy technicians. They do the heavy lifting for you—finding the lowest prices, managing prior authorizations, coordinating with your doctor, and making sure your prescriptions are ready at your pharmacy or delivered to your door.
Easily see if your medication is covered.
To search for a medication in our formulary, you can:
- Type the drug name into the search box.
- Use the A-Z list to search by the first letter of the drug name.
- Browse by therapeutic drug class of the medication.
Learn more about mail-order pharmacy.
Mail-order pharmacy options vary depending on your location and plan type. If you would like help understanding these options, please contact the Rightway pharmacy team for more information.
Mail-order service for employees who live in Texas. With over 30 locations, Baylor Scott & White Health pharmacies are dedicated to providing quality service for all your prescription needs. These pharmacies are the only way you can fill specialty medications, or get a 90 day supply.
Mail-order service for employees who live outside of Texas. Rightway has partnered with Walgreens to offer convenient mail-order pharmacy services. Learn about Walgreens' services and how to get started.
Resources:
Access forms and
important documents.
Not seeing a document you need?
Frequently asked questions.
What is Rightway?
Rightway is your pharmacy benefits provider. We provide you with a simple-to-use app and a dedicated (real, live human) guide to support you through every step of your pharmacy experience. We can help you understand which medications are covered, find you the most affordable prescriptions, and connect you with one of our pharmacists when you need one.
How can I contact Rightway?
24/7 member phone support: 1-866-987-5735
Email: rwrx@rightwayhealthcare.com
Member website: http://www.rightwaymember.com/bswh
What services does Rightway provide?
Rightway guides you through your pharmacy journey. We make things easier by helping you understand your pharmacy benefits. We make things clearer by providing real, live humans to do the heavy lifting (so you can go live your life). And we make things go smoothly by helping you fill a prescription at the lowest cost with options for mail delivery.
You can chat directly with your pharmacy guide through the Rightway app. Your pharmacy guide is an expert on prescription medications. Connect with them to find ways to save on pharmacy costs, explore alternative medications, or to answer any other pharmacy questions.
You can use the Rightway app to view your digital ID card, a list of your current prescriptions, your claims history, and your prior authorizations.
Who is eligible to use services from Rightway?
Rightway provides pharmacy benefits to all Baylor Scott & White Health employees and their covered family members who are enrolled in the health plan.
Have a question? Contact your pharmacy team.
Rightway is here to help answer questions and take action for you.