When you sign up for our App, you provide us with your email address and hashed password.
Contact Forms, Chats & Demo Requests
When you contact us at firstname.lastname@example.org, or by calling (305) 851-7310, or by chatting with us through the App, you may choose to provide us with certain personal information. In addition, if you request a demo of our services, we collect the contact information needed to get in touch with you. If you decide to sign up with us, we will collect information that will help us present you with information relevant to your interests.
Questionnaires & Surveys
On occasion upon entering our Site, you may be asked to complete an online survey or questionnaire. These surveys and questionnaires may seek information about your opinions, attitudes, interests, and online activities.
Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember” information about your visit. We use a combination of first-party and third-party cookies on our Site. First-party cookies are served from the rightwayhealthcare.com domain and are used as technically necessary to provide the Site and to enable certain features, such as to remember your log-in details. For use of third-party cookies (and related “tracking technologies,” such as pixel tags), please see “Third-Party Tracking Technologies” below. If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this. However, if you decide not to accept cookies from us, the Site may not function properly.
Third-Party Tracking Technologies
We use different third-party service providers that utilize tracking technologies, such as cookies and pixel tags. They are as follows: Google Analytics: General statistics about the usage of our Site. Google Analytics collects your IP address as part of its tracking functionality. This information is reported only in aggregate and your individual IP address is not reported.
Other Automatically Collected Information
To assist visitors with technical problems, we may collect local web configuration information, including browser type, operating system, and various other browser settings. In addition, our web servers automatically collect limited information about your computer when you visit our Site. This information may include the type of browser software you use, the operating system you’re running, the IP address assigned to your computer or Internet connection, and the IP address of the website, if any, that referred you to our Site. Our technical staff may also use this information to assist customers with technical problems.
Data Received from Employers
Employers may provide us with the following personal information about employee health plans and records in order for us to provide our Services:
Your full name
Your date of birth
Your social security number
Your email address
Your health plan(s) and provider(s) (e.g., medical, dental, and vision)
The full name, date of birth, social security number, employer, and email address of your dependent(s)
We maintain administrative, technical, and physical safeguards in an effort to protect against unauthorized disclosure, use, alteration, or destruction of any personal information you may provide to us through the Site. However, please be aware that regardless of any security measures used, we cannot guarantee the absolute protection and security of any personal information stored with us or with any third parties.
We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory accounting, or reporting requirements. In some circumstances, you may ask us to delete your personal information: see the Your Privacy Rights section for further information. In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
You may send us an email at email@example.com to request access to, correct, or delete any personal information that you have provided to us. However, we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
California residents may have additional personal information rights and choices under the California Consumer Privacy Act (CCPA). Please see our CCPA Privacy Notice for more information. We do not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.
Personal Information We May Collect
The following chart shows the categories of personal information that we have collected during the past twelve (12) months, the sources of such information, and the business or commercial purposes for which we may use such information. For all categories of personal information collected, we disclose data to our service providers and other third parties to help us accomplish the business purposes described below, as set out in more detail here. We do not sell your personal information. For the table below, the list of examples for each category is intended to be illustrative and not exhaustive.
|Categories of Personal Information||Sources of Personal Information||Business and Commercial Purposes|
|Identifiers (e.g., name, address, e-mail address, account name(s))||
|Commercial Information (e.g., products or services purchased, obtained, or inquired about)||
|Internet or Network Activity (e.g., IP address, browser and operating system, referral URL, pages viewed, date/time of visit)||
|Inferences drawn from any of these personal information categories (e.g., interest in services, such as based on feedback and customer support)||
Your CCPA Rights
Access You may request access to the personal information that we have collected and maintained about you (along with information regarding its use and disclosure) over the past twelve (12) months upon appropriate verification. You may only make such requests twice (2) every twelve (12) months. Deletion You have the right to request that we delete personal information collected and maintained about you, subject to certain exceptions. Once your request is verified and we have determined that we are required to delete that information in accordance with applicable law, we will delete your personal information accordingly. Your request to delete your personal information may be denied if it is necessary for us to retain your information under one or more of the exceptions listed in the CCPA. Please note that a record of your deletion request may be kept pursuant to our legal obligations.
Exercising Your Rights
To exercise the access and deletion rights described above, please submit a request to us by either:
Submitting a data subject request form
Emailing us at firstname.lastname@example.org; or
Calling us at (305) 851-7310.
Please note that Consumers have a right to not receive discriminatory treatment for the exercise of their rights under the CCPA.
Verifying Your Request
Only you, or a person that you authorize to act on your behalf, may make a request related to your personal information. In the case of access and deletion, your request must be verifiable before we can fulfill such request. Verifying your request will require you to provide sufficient information for us to reasonably verify that you are the person about whom we collected personal information or a person authorized to act on your behalf (e.g., previous transactions of person to whom request relates). We will only use the personal information that you have provided in a verifiable request in order to verify your request. As stated above, we cannot respond to your request or provide you with personal information if we cannot verify your identity or authority. Please note that we may charge a reasonable fee or refuse to act on a request if such request is excessive, repetitive, or manifestly unfounded.
If you have any questions regarding our privacy practices as it relates to this CCPA Privacy Notice, please contact us via email at email@example.com with the subject line, “CCPA Privacy Notice.”