For providers.

Rightway provides coverage for select medications based on clinical parameters outlined in our policies. See below for details and contact information.

Contact information.

Have questions?

You can contact the pharmacy help desk, provider services, or Rightway for all of your questions. Here are the ways to get in touch:


Pharmacy help desk:
Blue Phone SVG 888-665-1992


Provider services:
Blue Phone SVG 888-665-1885


Contact RightwayRx:
Blue Email SVG Icon

More information.


MAC appeals represent your pharmacy’s ability to identify MAC prices that result in a loss for your pharmacy. Through the MAC appeals process, MAC pricing will be reviewed, and if appropriate, adjusted based on your submission.

If you have any questions on the MAC appeals process, please call: