this is a Spanish page
Rightway makes it easy to get the specialty drugs you need.
We’ll help you manage your specialty medications
every step of the way.
Get started in 3 easy steps.
Our specialty pharmacy partners help you manage your specialty medication therapy. Here’s how to get started. If you need help, contact our specialty pharmacy care team at(888) 665-1678.
Confirm your medication is authorized.
Check with your provider to confirm they have secured prior authorization for your medication, or reach out to us and we’ll be happy to do this for you.
Set up your account.
Complete registration with your pharmacy. Enroll in copay assistance if needed. Your pharmacy will ship the medication to your doorstep. If you need a hand finding a pharmacy or a lower cost option, we’re here to help.
Schedule refills and check orders.
Use your pharmacy’s website or app to schedule refills and check orders. If you have any trouble getting your medication, get in touch with us—we’ll get to the bottom of it.
Your most common questions, answered.
What is a specialty medication?
Specialty medications are oral or injectable medications used to treat complex health conditions. These medications may be expensive, require extra attention from your healthcare team, or need special storage. Many specialty medications cannot be filled at traditional pharmacies. Rightway will let you know which specialty pharmacy partner can fill your medication. Our specialty pharmacy team is here to answer any questions about our partners.
How do I fill a specialty medication with Rightway?
A Rightway pharmacist is ready to assist you with all your specialty medication needs. Most specialty medications require your doctor to submit a prior authorization for approval. The Rightway specialty pharmacy team can help by contacting your doctor to start this process. If you are new to Rightway, this approval may have carried over from your previous plan.
You may check the status of your prior authorization request in the medicine cabinet using the Rightway app. You should also ensure your contact information is up-to-date in the app so we can reach you with important updates about your medication.
What is prior authorization?
Prior authorization is when your doctor needs approval before certain medications can be filled using your pharmacy benefits. Your doctor must submit a prior authorization request for Rightway to review and approve. We will inform your doctor once the prior authorization has been approved.
What happens after I receive prior authorization approval?
Once your medication is approved, your doctor will send the prescription to your specialty pharmacy. After receiving your prescription, the pharmacy will contact you.
Have a question? Our pharmacy team has you covered.
Our pharmacy experts are ready to answer your questions and take action for you.