The disappearing pharmacist: Part Two.
Part Two of our series shows what happens when pharmacist access is built into the PBM model by design, with a pharmacist-staffed care team that anticipates member needs and resolves issues before members even think to ask.
Download report
Picking up where Part One left off, this report shows how Rightway's pharmacist-led navigation model closes the access gaps the series identified, with a level of pharmacist interaction that the retail counter can’t provide.
In this download, we’ll cover:
What 51% direct pharmacist engagement looks like for members.
Why pharmacist access needs to be reimplemented now.
How Rightway staffs its pharmacy navigation team.
Why members need direct access to clinical expertise.
