the PBM designed FOR HEALTH SYSTEMS
See the value a neutral PBM will create for your health system.
With pharmacists at the center of our PBM model and no pharmacies of our own, we align with your goals, drive members to your pharmacies, and support evidence-based decisions. The result? Better adherence, healthier employees, and prescriptions at the lowest net cost.

Other PBMs aren’t designed for health systems.
Legacy PBMs profit when your employees take expensive drugs. They have conflicts-of-interest, own parts of the supply chain (including pharmacies), and aren’t built to put your goals first. They also fail to provide the level of service busy healthcare workers with unpredictable schedules need.

Of employers do not find their PBM to be trustworthy.
4 out of 5
Plan sponsors are dissatisfied with traditional PBM contracts.
“The big 3 PBMs are charging enormous markups on dozens of lifesaving drugs.” FTC Director of Policy Planning

A true benefits partner
Our neutral PBM
makes the most of
your system.
Unlike other PBMs, we don’t own any dispensing assets, which means our goals are the same as yours: maximize domestic steerage, give your people the best service, and control costs. And as the only PBM with pharmacy navigation, we take time-consuming tasks off your employees’ plates.
“Rightway transformed our pharmacy strategy. They deliver savings, support better outcomes, and help us keep members within our health system.”VP of Total Rewards
We focus on the metrics that matter.
Rather than focusing on rebates, our model prioritizes overall spend and member service. And we have the data to prove it works.
What we offer.

Member access to pharmacists
Unmatched service for members, from clinical experts.
Our pharmacists guide your members to high-value, low-cost medications. And they handle time-consuming tasks, like switching to mail order or activating cost savings programs, removing frustration that can come with the prescription process.

IN-SYSTEM UTILIZATION
An integrated partner for in-system value.
We steer your members to your partners and in-network pharmacies, and even put your pharmacies at the top of members’ search results. You’ve built a great network, and we’ll make sure your people use it.

EVIDENCE-BASED FORMULARY
A clinical approach to cost savings.
We optimize our formulary for clinical efficacy and value, and guide members to high-quality medications and affordable alternatives. We do the legwork related to switching medications so members get a smooth and seamless experience.

FLEXIBLE PARTNERSHIP
A flexible partner that brings your vision to life.
We craft a bespoke strategy to give you control over formulary design (impacting available drugs and tiering) and copays, and build predictive models to provide insight into impact and savings.

A FULLY-SUPPORTED MEMBER EXPERIENCE
Tools members will want to use, for any pharmacy need.
Our intuitive app grants your employees a direct line to licensed pharmacists and concierge pharmacy support. They can also track prescriptions, compare medication options, check costs, and sign up for mail order.

EXCEPTIONAL SERVICE FOR YOU
A true partner that lightens your load.
From a smooth implementation to ongoing consultative support, our high-touch service and advanced technology helps benefits teams do more with less. Our on-demand Client Portal provides real-time reporting, claims insights, and decision support, giving you the tools and guidance to stay ahead.
Switching to Rightway is seamless.
We deliver a hands-on, well-managed implementation for you and your members. Our proven playbook makes it easy to use Rightway on day one, and every day after that.

For employers.
We map out a detailed project plan, tailored to your goals and designed to minimize noise from your workforce.
Our entire team is certified in change management. They have the expertise to ensure a well-managed transition with clear communication and hands-on guidance.
Rightway handles the heavy lifting, like securing the data files from your carrier. Our modern infrastructure enables data transfer in hours, not weeks.
Your dedicated customer support team stays with you before, during, and after implementation to make sure we continue to meet goals.

For members.
Our robust member materials ensure your people get the right info: personalized, clear, and easy to act on.
An early app experience lets members explore their benefits before going live.
Our team proactively reaches out by phone, email, and mail—doing the work behind the scenes so members who need extra help feel cared for, confident, and never overwhelmed.
And for members who don’t, our app puts the power in their hands, helping them manage pharmacy benefits for themselves and their families.
REAL PHARMACY BENEFIT SAVINGS
Pay one fee per member
per month. That’s it.
Our pricing model really is that simple. We calculate a single, guaranteed per member per month (PMPM) administrative fee, and pass all savings back to you. Some PBMs claim they’re transparent. We actually are.

“You are so amazing and helpful! I’m a family physician myself, and I’ve never encountered such fantastic customer service within the health insurance or pharmacy community.”HEALTH SYSTEM MEMBER
Care Navigation
The perfect complement
to our PBM.
Your employees are dedicated to helping others, and they deserve personalized healthcare support, too. Rightway’s care navigation amplifies our PBM, with clinical health guides to help members find the right care across their healthcare journey, utilize their benefits, understand their bills, and more. And we drive utilization of your in-system providers and facilities, for exceptional care that helps support your health system.


“Rightway has truly delivered on its promise of a member-first approach, perfectly aligning with our commitment to providing best-in-class benefits for our employees.”
Trusted by leading organizations
Employees are more productive when their healthcare needs are met. So are their benefits leaders.

ALBUTEROL
Save on your medication by transferring to a mail-order pharmacy.