The PBM transition checklist.

Switching PBMs doesn’t have to mean disruption for your members. Use this checklist to ask potential PBMs the right questions about the transition itself, member communication and rollout, and post-launch support before you commit.

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PBMs cover a lot in sales conversations, and key details of their transition plans can get lost. The right questions help you verify whether a PBM has the safeguards in place to keep go-live smooth, or whether your members will pay the price.

In this download, we’ll cover:

Who should own your transition from start to finish.

What a strong member communication plan includes.

Where disruption can come from.