Episode 2

The New PBM Blueprint: Building Rightway's PBM

with Scott Musial, President of Rightway

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In the second episode of The New PBM Blueprint, host Joe Chamberlin sits down with Scott Musial, President of Rightway, to walk through how he actually built Rightway's PBM, from a signed offer letter to a live client in about three and a half months.

In this episode, you'll hear:

  • How Thrive Captial's search for a disruptive pharmacy benefit model led him to Rightway CEO Jordan Feldman.
  • Why Scott insisted on financial alignment and member centricity before any contract was written.
  • About the bets he made in winning Rightway's first client, how that connects to Rightway's current pharmacy navigation model, and why legacy PBMs can't replicate it.

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